Available courses

Course Image Membership Development

Membership Development

This course is designed to provide conceptual and practical tools with sessions on:

  • the benefits of adopting membership strategies and their building blocks
  • how to structure PSO for them to be truly membership-centered
  • how to adopt marketing theories and tools for more professional membership management
  • how communication and services support membership goals

Course Image Strategic Lobbying and Advocacy for Business Organizations

Strategic Lobbying and Advocacy for Business Organizations

Lobbying and advocacy for the best possible business environment is the main reason PSO exist. Nevertheless, in today's socio-economic landscape with a very active "civil society", PSO must be more strategic in their approaches towards engaging in policy reform.

What will you learn?

  • You will gain a better understanding of "how" business organizations can maximize their chances of success by implementing a well-thought-out lobbying strategy.
  • Learn the key steps and elements of developing an effective lobbying strategy.
  • Identify key stakeholders and possible allies.
  • Prioritize actions in implementing your lobbying strategies. Today more than ever, solid evidence is the key to successful advocacy.
  • Evaluate and improve your organization's lobbying strategies
  • Case studies and exchange of experiences among participants.

Who should take part in this webinar series?

  • Members of the Board of Directors, Advisory Committees or Working Groups of the Business Organizations (national level entities, chambers and sectorial, regional and local associations, and SME representative associations).
  • Executive Directors, Managers and other senior officials of Business Organizations.
  • Professionals who have assumed new responsibilities in their Business Organization, with interest in acquiring new knowledge that will allow them to have better options for professional development in the field of business associations.

What is the commitment you need to make?

  • Live webinars will be run on Monday of each week from 0900 - 1000 UTC+12
  • Up to three hours of self-paced readings and exercises will be set each week
  • A final assignment must be completed to receive a certificate from ITC and PIPSO

To register your interest in participating, enroll here:


Course Image Understanding Productivity

Understanding Productivity

This course will deepen participants technical understanding of multi-factor productivity and different types of productivity measures while exploring at the strategic level, the relationship between productivity and key macroeconomic objectives of Government, particularly in the context of COVID19 and building back better. The final week of the course will concentrate on practical approaches and sharing real experiences of business organizations in the areas of data collection, product development and services for members.

Target Audience:

Board and secretariat level representatives of Pacific EBMO, both national or sectoral/professional associations with an interest in policy engagement on the topic.

Your commitment:

Maximum total course hours will be 15 hours over three consecutive calendarweeks consisting of

  • Up to 2 hours of live online sessions each week from 1000 - 1200 UTC+12
  • Up to 3 hours of self-paced learning each week

Latest Updates

PIPSO & UNPRAC host Business Breakfast on Anti Corruption in Fiji and the Pacific Private Sector

by Claudia Angeli -

Thursday 29 November 2018 – Suva, Fiji ~ The Pacific Islands Private Sector Organisation (PIPSO) partnered with the United Nations Pacific Regional Anti-Corruption (UNPRAC) programme to hold a Business Breakfast introducing Anti-corruption in Fiji and the Pacific Private Sector.

The two-hour Business Breakfast was held at the Holiday Inn in Suva, Fiji which saw participants from local and regional business bodies, representatives of Small to Medium Enterprises (SMEs) and various stakeholders of private sector in attendance.

The initiative is a seminar/information session tailored to bring together private sector from the Fiji business community and supporting organisations like industry associations and business networks, to learn about the work being done in Fiji and the region on anti-corruption.

Participants had the opportunity to learn about UNPRAC and their work in addressing and preventing corruption and promoting good governance;

  • How anti-corruption is a conduit for achieving the Sustainable Development Goals,
  • The critical role of private sector in advancing anti-corruption initiatives in the Pacific.

The event also saw a presentation by the Fiji Independent Commission Against Corruption (FICAC) on their newly introduced Corporate Integrity Pledge (CIP) –through which FICAC offers to work with private sector businesses to develop anti-corruption policies and procedures.

Opening formalities was delivered by PIPSO Board Mr Howard Politini to spoke about the negative impacts of Corruption on developing countries and how the private sector could help combat and negate corruption by adopting good business practices, good work ethics and anti-competitive behaviour.

A Panel discussion was at the centre of the event with three panellists from various sectors presenting their own interventions regarding anti-corruption efforts. Panellists were Vani Catanasiga of the Fiji Council of Social Services (FCOSS), Nick Barnes of Munro Leys and Gordon Jenkins of Construction Industry Council. Moderating the panel discussion was Annika Wythes of UNPRAC.

(Edited by Wade Bromley - original submission Thursday, 4 February 2021, 6:53 PM)

(Edited by Wade Bromley - original submission Thursday, 4 February 2021, 6:53 PM)

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Quality Customer Service

by Claudia Angeli -

The Fiji Commerce and Employers Federation (FCEF) will be offering a course on Quality Customer Service on Tuesday, 30th March.

Upon completion of the course, participants will:

  • Understand what customer’s needs, wants & expectation
  • Understand the importance of delivering exceptional customer service
  • Identify customer service gaps that exists & ways to address them
  • Moments of truth– SWOT analysis of the current situation/ Develop Action plan
  • Examine the importance of product knowledge in your vocation
  • Communicating & Interacting confidently with customers

The course is open to businesses in Fiji and will be conducted in a face-to-face workshop. Individuals interested in signing-up should email Debbie on training@fcef.com.fj

(Edited by Wade Bromley - original submission Thursday, 4 February 2021, 6:53 PM)

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